Shipping policy

All orders received before 1:00 pm EST generally ship the same day.

Orders received after 1:00 pm EST may ship the next business day.

FREE shipping
FREE ground shipping is available for online orders only of at least $650 within the continental United States. Free Shipping is applied automatically and you don't need to add a coupon.

Items from the following categories are excluded from free shipping (In order to apply for this promotion, please make sure you don't have any of these products in your shopping cart):  
  • Imperfect
  • Clearance
  • Non-stocked items (urns by other brands)
  • Marble (Cultured and Genuine)
  • Special Order Items (e.g. Engraved, Custom pictures, etc.)
  • Rock Salt Urns
  • Cases of Chinese-made urns [A010, B037, B038, PY06’s, PY01’s]

Orders qualifying for free shipping will be sent via UPS Ground Service or via a freight service.

Returned products: In the case of returned products that were purchased with free shipping, and the return disqualifies the original order from this promotion (balance is less than $650), the customer will be billed shipping charges for the original order or have said shipping charges deducted from the return amount. 

Bogati Flat Rate
Bogati offers multiple shipping methods that fit all budgets and your schedule. Choose this Flat Rate service for items that are not needed urgently. These items could be shipped within 3 business days. Non-stocked Items (by other brands) are excluded from Flat Fee rates.

Flat rates are based on product cost via the following criteria:

Total amount spent on products Flat Fee Rate
$10 to $50 $15
$50.01 to $100 $25
$100.01 to $200 $35
$200.01 to $300 $55
$300.01 to $400 $75
$400.01 to $500 $90
$500.01 to $649.99 $99

International Orders
Please note that due to international policies and regulations, our Non-stocked items and some wood products can not be shipped at this moment outside Canada and US Territories. Make sure you don't have any of these products in your shopping cart to get a shipping estimate and proceed with your purchase.

If you would like to order any of these products, we suggest contacting your local authorities to double-check with them if they are regulated or if there are permits we need to get to send them to you. We'll be more than happy to assist and do what seems necessary to help you during the process.

Please note all-in costs in getting permits will be at the customer's expense.

If you have any questions about our Shipping Policy, please call +1(941) 751-3382